• Appointment Scheduling and Management: Our AI agents will streamline the scheduling process for vehicle service appointments, manage calendars, send reminders, handle rescheduling requests, and update customers on any changes.
• Service Status Updates: They can provide real-time updates on the status of a customer’s vehicle service, including estimated completion times and any delays. This keeps customers informed and reduces the need for them to call for updates.
• Maintenance Reminders: Our AI agents can send personalized maintenance reminders based on the vehicle’s service history and manufacturer’s recommendations. This helps ensure that customers stay on top of routine maintenance, improving vehicle longevity and customer satisfaction.
• Service Recommendations: Based on the vehicle’s history and diagnostic data, Evo Auto’s trained AI agents can recommend additional services that might be needed, such as tire rotations, brake inspections, or fluid changes. This proactive approach can help customers maintain their vehicles better.
• Customer Inquiries and Support: Now you can easily handle common service-related inquiries such as pricing, service availability, warranty coverage, and service details. AI agents can provide quick and accurate information, reducing the load on service advisors.
• Feedback Collection: After a service visit, they will  follow up with customers to collect feedback about their experience. This feedback can be used to improve service quality and customer satisfaction.

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